Artwork Approval: All artwork, logos, and designs must be approved by the customer in writing before production starts. Any delays in submitting or approving artwork may lead to a postponement of the agreed delivery date.
Prepayment: If prepayment or partial payment has been agreed upon, production will only begin once payment has been confirmed. Delays in payment may affect the delivery schedule.
Changes to Orders: Any changes to the order, including changes in quantity, product specifications, or design, must be communicated in writing and may result in additional charges or changes to the delivery schedule.
Postponement of Delivery: Should the customer fail to meet the required deadlines for artwork submission or payment, we reserve the right to extend the delivery time without liability for any delays incurred as a result.
Cancellation: Once production has started, cancellations may be subject to fees that cover costs incurred up to the point of cancellation.
Payment Terms:
We offer the following payment options for your convenience:
Credit Card Payment:
When choosing CC payment we offer 2 options: pay via an online link, or via Credit Card Authorization Form.
If paying via Credit Card Authorization Form, you must complete and submit a signed Credit Card Authorization Form prior to payment processing.
Please note that a processing fee of +3% will be applied to the total payment amount.
Once the payment is processed, we will send you a confirmation email.
Bank Transfer (Online Banking):
Payment can be made via online bank transfer to our designated bank account: Bank of America – account number: 383024010447, routing number: 026009593 (wires), 031202084 (ACH)
Please ensure the total invoiced amount is transferred, and include your order number in the payment reference to avoid delays.
Shipping and Delivery:
Delivery will be made via UPS, FedEx, USPS, or DHL unless otherwise agreed. Shipping charges will be added to the final invoice unless stated otherwise in writing.
Once the goods are handed over to the carrier, the risk of loss or damage passes to the customer.
The customer is responsible for providing accurate delivery information. Re-delivery due to incorrect addresses may incur additional fees.
Returns and Refunds:
Claims for defective or damaged products must be submitted in writing within 7 days of delivery, accompanied by photographs and a detailed description.
Due to the nature of custom products, refunds or exchanges will not be offered unless the product is defective or does not match the approved design.
Intellectual Property:
The customer warrants that they have the legal right to use any logos, designs, or artwork submitted for production. Promo4Brands is not liable for intellectual property disputes.
Any designs or modifications created by Promo4Brands remain our intellectual property unless otherwise agreed in writing.
Force Majeure:
Promo4Brands is not liable for delays or failure to deliver due to circumstances beyond our control, including but not limited to natural disasters, labor disputes, supply chain interruptions, or government restrictions.
Price Adjustments:
Prices quoted are valid for a specific period as stated in your quotation or invoice. We reserve the right to adjust prices in case of changes in material costs, production costs, or unforeseen circumstances.
Confidentiality:
Both parties agree to keep any confidential information, including pricing, designs, and customer data, private and not disclose it to third parties without prior consent.
Governing Law and Jurisdiction:
These terms and conditions shall be governed by and interpreted in accordance with the laws of Pennsylvania. Any disputes shall be resolved in the courts of Pennsylvania.
Minimum Order Quantity (MOQ):
Where applicable, all custom orders are subject to a minimum order quantity, as stated in your quote or order confirmation.
Warranty and Liability:
Due to the nature of custom printing and manufacturing, slight variations in color, size, or material may occur and are not considered defects.
Promo4Brands' liability is limited to the replacement of defective goods or a refund of the purchase price, at our discretion.
Communication:
All official communications, including changes, approvals, and cancellations, must be made in writing. Verbal communications are not binding unless confirmed in writing.
Date of Validity
These Terms and Conditions are effective as of 01/01/2025 and will remain in effect until further notice.
Issuer Information
These Terms and Conditions are issued by Print Solution Centre LLC, dba: Promo4Brands a company registered in Pennsylvania with a business address at 201 King of Prussia Rd, STE 650, Radnor, 19087
